Distinguished Blog - Hospitality & Restaurants
Market insights and industry news.
The Beat Doesn’t Go On as Lawsuits Hit Hospitality Industry for Copyright Infringement
Walk into any hotel lobby, restaurant, or bar with music playing. Even when the music is background noise, it’s integral to the establishment’s ambiance and elevating the guest experience. Yet without proper licensing, establishments are taking a big risk of being hit with a copyright infringement lawsuit. Hotels, bars, and restaurants around the country are…
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Bedbugs: The Party Guest Nobody Invited
If you’re thinking of skipping this blog because your hotel or apartment building hasn’t had any complaints of bedbugs, think again. This six-legged public nuisance can crop up in even the cleanest of places. All it takes is one lonely bedbuggie looking to crash your party. Bedbugs, and the litany of potential problems they can…
What Will the Internet of Things Connect to Next?
An egg carton that digitally lets you know when to buy more eggs. A football helmet that reports head injuries immediately. An elevator that sends out an error message before anyone notices a problem. More and more people are living in a world where their coffee is ready before their feet even touch the kitchen…
Hotel Security Cameras: Now You See Me
Caught on Tape! (Or not) Now, Kim Kardashian West may not be renting one of your suites next month or booking a room at your hotel anytime soon, but her recent robbery is an example of lax security measures that resulted in a successful crime. This reality star diva was robbed at gunpoint, tied up,…
The Very Real Costs of Sexual Harassment
It’s not something that only happens in other industries. If you’re reading this blog, it’s likely prevalent in yours. Mild or severe, sexual harassment in the workplace happens, and companies are paying the price. In 2015, $46 million was paid to victims in the nearly 7,000 lawsuits that were filed, according to the EEOC.
More Fun in the Sun for Hotel Owners
Going solar: You can go big or you can go small. Baby-stepping into solar? Pick up a little solar generator to charge up your cell phone. Cue winking emoji. Looking for a mongo tax incentive? Go ahead and search Google images for “Mandalay Bay solar panels” to take a peek at a hotel industry leader…
Arlo Guthrie, Tesla, and Hotel Signage
Sometimes you need a trivia to start your day. So, what do folk artist Arlo Guthrie and the rock-band Tesla have in common? You guessed it. Hit songs. And now for the bonus points…hit songs that mention signs. Physical, posted-for-all-to-read signs, like the ones you may (or may not) have at your hotel.
Virtual Reality Customer Service Training
How cool is this? Some hotels are using Virtual Reality to train employees and wow investors. That’s right. Those goofy headsets aren’t just for gamers anymore. Simulating actual customer interactions and reactions as means of coaching employees through the customer service process is a hot new technology that well surely see more of in the…
A Hotel Based on Craft Beers: Yes Please!
The Stone Hotel in San Diego is going to be one of the first boutique hotels to pair up with a brewery and restaurant. San Diego’s brewing industry is steadily growing with 114 local breweries that generated a whopping $851 million in sales last year. This new 99-room boutique hotel will feature more than locally…