Claims

Get the most out of our services.

Report a Claim:

We Are Committed to:

  • Fair claims settlement
  • Clear communication among all parties in a loss
  • Loss control information - we help you and your clients avoid losses by sharing industry-specific risk trends and best risk management practices.
  • Speedy response - all claims are reviewed within 24 hours
  • Accurate loss reserving

How We manage Claims

Recognizing that the majority of claims are handled smoothly and efficiently, we believe we can best serve you by focusing our efforts on those claims that involve issues that cannot be resolved directly with the insurance carrier or Third Party Administrator (TPA). In these situations, we intervene quickly and serve as your advocate. Our established partnership and rapport with our team of carriers and TPAs enable us to achieve the best possible claims outcomes on your behalf.

We monitor claims activity on a regular basis, including a careful review of carrier loss runs and status reports.

Claim Status

All claims are reported directly to the insurance carrier or TPA.

Within 24 hours of reporting a claim, you will receive an acknowledgement that includes the name and contact information for the adjuster and the claim number.

If you do not have the claim adjuster's information, email DPGClaims@distinguished.com.

Include the following in your email:

  • Insured name
  • Date of loss
  • Claim number
  • Your name and contact information

If you are not the Broker of Record on this account, please include a Broker of Record letter.

Request a Loss Run

You can request a loss run by emailing DPGClaims@distinguished.com.

Include the following in your email:

  • Insured name
  • Policy number and line of business
  • Your name and contact information
  • Insured city, state and zip code
  • Policy period

If you are not the Broker of Record on this account, please include a Broker of Record letter.