Distinguished Blog
Market insights and industry news.
Tips for Workforce Retention amidst the Great Resignation
The stats are in — after the quick and deadly Delta variant spread, less than a third of working New Yorkers reported to their offices in September and almost 20 percent of Midtown Manhattan office space sat empty. Four million U.S. workers quit jobs in July. That’s rough news for employers hoping to bring…
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Protect Vacant Buildings from Halloween Vandalism
After more than a year of pandemic protocols and social distancing, experts like Dr. Fauci say families should enjoy trick or treating. That’s great news for all the children who missed Halloween last year. But Halloween can be the scariest night of the year for the owners of vacant real estate. Halloween vandalism at vacant…
A Closer Look… City Insurance Program
The Distinguished City Insurance Program provides specialized insurance coverage to meet the needs of property owners and landlords for homes in select cities. Eligible classes include apartment buildings, condos, co-ops, brownstones, and mixed-used properties up to 100 units in a single building or listed on a schedule. When insuring city homes, particularly properties with multiple…
Cyber Rates Are Going Up, but Purchasing Coverage Is More Important Than Ever
While many of the cyberattacks that get press are against high-profile entities or organizations, all types and sizes of business, including hotels and restaurants, are vulnerable to the sophisticated methods utilized by today’s cybercriminals – from phishing to ransomware and scareware tactics. Additionally, cybercriminals have upped their game with attacks rising consistently over the last…
Surge in Hotel Bookings this Fall comes with Risks
If COVID-19 has taught us anything, it’s that being inside with lots of people is an easy way for viruses to spread. Hotels should take note of this, since according to the latest data from Tripadvisor, this fall is supposed to be the busiest season for hotels all across the country. And since fall is…
How the Latest Joint Employer Liability Action Impacts Franchisors, Franchisees
Over the years, the joint-employer standard has been an ever-evolving issue to clarify what constitutes a joint employer, which has led to confusion and litigation in court jurisdictions around the country. Last year and now this year are no different as we look at the new rule of 2020 and its recent rescission.
The Importance of Customer Service in the Insurance Industry
Creating a positive customer experience is more than just making sure consumers receive the products and services they requested in a timely manner. It’s about creating meaningful touchpoints throughout a transaction that help champion your organization and brand and grow your business through customer loyalty. It’s also about minimizing friction so that interactions with an…
Be Cyber Smart! Tips from Cybersecurity Awareness Month
You visit Facebook and type in your password. Red letters tell you your information is not recognized. You attempt to reset your password but notice your account has a new and unfamiliar email address. It dawns on you all at once: your account has been hacked.
Builders Risk and General Liability for Contractors: What’s the Difference?
Construction projects are full of risk, and there are several different insurance products available to cover these exposures. Among the most common policies are builder’s risk insurance and general liability. Many people wonder if they can cut costs by only purchasing one. Is the coverage redundant? Do you really need both? While there is some…
Programmed to Please: Robot Waiters During the Labor Shortage
He glides up to your table carrying four trays of food, beaming an emoji-like grin — and he’s fast, often reacting within a fraction of a second. Meet Matradee, a robot waiter created by Richtech Robotics, and he’s what many restaurants need right now. In a time when restaurant labor is scarce these robots are…
Safety First: Ways to Protect Hotel Guests and Property
Many fancy hotels boast swanky features like Michelin-starred restaurants or penthouse suites with skyline views — yet none of that matters if hotel guests don’t feel safe. Especially in the era of COVID-19, guests value their safety and security when venturing out from the shelter of their homes to stay in hotels.