Hotels Are a Target for Cyberattacks

The last thing your hotel guests want to discover is that your computer system suffered a cyber breach and all their personal information was leaked. The hospitality industry continues to be a target for cyberattacks due to the wealth of e-info it amasses—credit cards, names, addresses, just to name a few. When a cyberattack hits, the damage can go from bad to worse: from stolen data and locked software to costly fines and major damage control of a brand name. The threat of cybercrimes is so high that we’ve developed three useful white papers to share with your insureds.

They cover the cost and types of cybercrimes as well as real-life strategies to protect against this digital menace.

Understanding the types of cybercrimes is the first step. We break down the difference between malware and ransomware and explain what happens when you’ve become the target of phishing or DOS (denial of services). Our white paper on types of cybercrimes also informs on the amount of time it takes to clean up a breach—as well as the estimated costs. It’s not fun to face weeks without service or hundreds of thousands on recovery costs.

Want more info on average losses? Our white paper on the high cost of cybercrime on the hospitality industry breaks the numbers down and digs in to the “outside losses,” like interrupted business and litigation costs.

It’s not all bad news, though. Prevention is key to protecting hotels and the guests they serve. When household names like Hilton and Hyatt get slapped with fees that are over half a million dollars for not protecting adequately against data breaches, it becomes clear that the hospitality industry can—and should—do more to protect their digital assets. In our white paper on preventing cybercrimes, we cover your legal obligations and the best practices to protect your organization. With 10+ tips to check, you can rest easier knowing you’ve covered what’s required of you to keep cybercriminals at bay.