Distinguished Blog - Hospitality & Restaurants
Market insights and industry news.
The Beat Doesn’t Go On as Lawsuits Hit Hospitality Industry for Copyright Infringement
Walk into any hotel lobby, restaurant, or bar with music playing. Even when the music is background noise, it’s integral to the establishment’s ambiance and elevating the guest experience. Yet without proper licensing, establishments are taking a big risk of being hit with a copyright infringement lawsuit. Hotels, bars, and restaurants around the country are…
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In the News: HEI Hotels Data Breach
According to Verizon’s 2016 Data Breach Investigations Report, the “Accommodations” industry topped the lists of number of security incidents and number of confirmed breaches with compromised data. One of the most recent victims was HEI Hotels & Resorts, an owner and manager of more than 50 high end hotel properties around the US. Franchisees are…
The Hidden Risk of Fifteen-Passenger Vans
Fifteen-passenger vans, like the ones hotels have used for years to shuttle guests around, are more likely to be involved in a single-vehicle rollover accident than any other type of vehicle. According to a study conducted by the National Highway Traffic Safety Administration (NHTSA), these vans are more than twice as likely to roll over…
Temperatures Rising: Precautions Needed for Hotel Employees and Guests
At the start of summer the Occupational Safety and Health Administration (OSHA) reinforced the need for businesses and establishments – including hotels – to take extra measures to prevent heat stroke and other related illnesses among employees. According to the U.S. Department of Labor, in 2014 alone 2,630 workers suffered from heat illness and 18…
Charging Employees for a Case of the Dropsies? A South Carolina Restaurant’s New Policy is Now a Federal Case!
Have you ever cringed, (or if you’re into shadenfreuda, clapped) when you hear that big “crash” coming from the kitchen at restaurant? Now imagine the dishwasher, server or busser, often already making minimum wage, being charged for the broken dishes. Double cringe. A South Carolina restaurant is being sued for charging it’s employees from broken…
To Lift or Not to Lift? A New Dilemma for Your Resort’s Pool
When a hotel guest wants to unwind after a long day of meetings, a few laps in the pool is often the perfect place to retreat. However, this isn’t always an option for guests with disabilities. It’s worth evaluating your pool’s accessibility — as well as your company’s risk factors for litigation and its current…
Camp-Out at the W New York
Glamping in the city for $2000/night? Oh, NYC. You just never run out of cool ideas. One of the most glamorous well-known boutique hotels is creating a camp-like atmosphere in the heart of Manhattan. The hotel owners are inviting guests to sleep outdoors in luxury “tents” on the rooftops of the building. Sound a little…