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Hospitality & Restaurant Insurance

The Skinny on Having Higher Umbrella/Excess Liability Limits

The industry sectors we insure are big businesses in the U.S. For example, revenue in the hotel industry across more than 52,000 properties is estimated at $189-plus billion. This includes everything from limited service hotels to luxury full-service hotels and resorts. The restaurant industry boasts $1 million-plus locations representing 10% of the workforce with revenues…

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How Tourism May Be Affected by the Travel Ban, Extreme Vetting, and Stronger Dollar

A confluence of events could have a real impact on tourism and the hospitality industry in the United States. There is the proposed travel ban of six countries by the Trump Administration, consideration of extreme vetting of foreigners entering the U.S. by the government, and a strong dollar that may dampen the spirits of visitors…

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Fido Plus Your Hotel’s Pillows Equals….

We’re not sure how you feel about dogs in hotels, but what do you think about making sure homeless dogs get to sleep on those comfy hotel pillows? It’s not what it seems…it’s better! A Hilton hotel in West Chester, PA, recently adopted a protocol to donate its used hotel pillows to their local SPCA…

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Composting 101 for Hotels

Wait, wait, don’t throw out those coffee grounds! Welcome to hotel composting 101: where your hotel makes a good environmental impact and saves money to boot. Composting programs (for food and plant matter) at hotels can start in the kitchen and exterior grounds and travel all the way into guest rooms. That’s right. A luxury…

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Thinking Out of the Box: Our Top 10 Picks for Funkiest Hotel Amenities

When’s the last time you got excited about a 4oz bottle of shampoo? We thought so. Hotels are stepping up their game to pique the interest of travelers looking for something out of the box. Here’s our top 10 picks for coolest hotel amenities:

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Robot-Hotels in Your Future?

Could robot hotels be in our future? In Nagasaki, Japan, the future arrived last year and is planning to clone itself exponentially. The Henn na Hotel, staffed by 140 robots (and a half dozen “flesh and bloods” like you and me), takes care of guests’ needs from check in to check out via robotic assistance….

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Human Trafficking on the Rise—How Hotels Can Help

How can 1.6 million photos of empty hotel rooms help curb human trafficking? Hotel pics that are uploaded to the TraffickCam website (by anyone—hotel guests, staff, management) are digitally compared to current online photos advertising the victims of sex trafficking. This helps law enforcement locate and rescue the victims. It also helps identify which hotels are…

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Creating a Work-Life Balance That Works

Work-life balance doesn’t have to be an oxymoron. Long hours, fixed schedules, different demands from guests, all while being part of a team that demands smooth operation 24/7 at Mach 1o speed? That sounds like the life of many in hospitality. Toss in peak season changes, staff shortages, training needs, and the varying range of employee…

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Now Accepting Restaurant Sales Growth: Will the Industry Rise?

Party of five, your table is ready! Now we’re talking: After nearly a year of consecutive negative restaurant sales growth, the industry experienced a jump in sales, breaking its 10-month-long record of decline. But what contributed to the growth and, more important, will it last?

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How Hotels Are Handling the Ban-the-Box Movement in Background Checks

More than 150 cities and counties in 25 states across the country have adopted what is widely known as “ban-the-box” laws so that employers consider a job candidate’s qualifications first, without the stigma of a criminal record. More jurisdictions are also adopting policies in addition to ban-the-box, such as incorporating the best practices of the…

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