High Vacancy: Impact of COVID-19 Pandemic on the Hotel Industry

Main Article Hotel

No question, the hotel industry is among the hardest hit by the coronavirus pandemic along with the airline, travel and restaurant sectors. Hotels have been closed for months and millions of employees have been laid off and furloughed. According to the American Hotel & Lodging Association, “leisure and hospitality” hotels in the U.S. are on…

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Hotels Are a Target for Cyberattacks

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The last thing your hotel guests want to discover is that your computer system suffered a cyber breach and all their personal information was leaked. The hospitality industry continues to be a target for cyberattacks due to the wealth of e-info it amasses—credit cards, names, addresses, just to name a few. When a cyberattack hits,…

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Preventing Legionella Before It Infects the Masses

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Legionnaires’ disease may not make front-page news every week, but when it hits a community, it can be devastating.  Hotels with pools and hot tubs, property owners with buildings that have cooling towers or fountains—and anyone nearby can be affected. If the naturally occurring bacterium Legionella gets out of balance, it can make people very…

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Tips for Service Animals and Restaurants and Hotels

Service Animal

Welcoming a hotel guest with a service animal may be as simple and check-in and check-out. Instituting a refresher on the legal do’s and don’ts of service animals can help hospitality sectors manage these helpful companions with ease. Below, we cover some of the basics of service animal protocol.

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4 Lawsuits You Don’t Want at Your Hotel

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A man walks into a Vegas hotel room. Sees a silhouette of a person in his darkened room. In a panic, he scrambles away, causing injuries to his body and mind. Bam. Lawsuit. The twist? The “person” he saw was a mannequin, part of room decorations in a Planet Hollywood casino-hotel with 2,500 rooms. Here’s…

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What Hotels Can Learn from the Success of Airbnb

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  Imagine you’re making vacation plans to explore a new city or country. Picture a comfy bed, a suggested guide to the city left on the bedside table, an eat-in-kitchen and a bathtub to soak in…Did you picture a hotel room or someone’s empty apartment? The hospitality industry is continuing to consider consumer preferences as Airbnb…

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The Skinny on Having Higher Umbrella/Excess Liability Limits

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The industry sectors we insure are big businesses in the U.S. For example, revenue in the hotel industry across more than 52,000 properties is estimated at $189-plus billion. This includes everything from limited service hotels to luxury full-service hotels and resorts. The restaurant industry boasts $1 million-plus locations representing 10% of the workforce with revenues…

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