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Market Insights

So Long, Google Compare

We learned this week that Google is shuttering Google Compare, the search giant’s short-lived foray into selling financial products like insurance and credit cards. While the tech company was not the first to attempt to mechanize the insurance-buying process, its failure does seem to lend credence to the unshakeable value of human brokers:

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IBA Checks In With Distinguished’s COO

As markets continue to grow, largely due to the rebounding economy and increase in construction nationwide, the need for risk-management specialists and professionals becomes even more necessary. Carla Vel, Distinguished Programs’ President and Chief Operating Officer, sat down with Insurance Business America

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CDC Underestimates Health Risk of Lumber Liquidators Laminate

Things may have just gone from bad to worse for Lumber Liquidators—and the customers who have purchased and installed their flooring. According to new reports by the Centers for Disease Prevention (CDC), people exposed to Lumber Liquidators flooring are more likely to get cancer than previously suggested. The formaldehyde risk in flooring first came to light…

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Managing Risk: Fitness Centers

Many of us have been there: We start a new diet and fitness regimen, and everything goes great…until we have to travel. And then we fall off the wagon. To prevent this wellness detour, guests increasingly are requesting fitness rooms and healthier menu options, and the hotel industry has been responding. The AP reports that…

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Distinguished In The News

It’s been a busy month for Distinguished in the media. Earlier this month, our own Kellam Radford spoke with Rough Notes about the state of the construction market and what it means for insurance brokers and agents. He also offered some advice for the latter:  

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The Not-So-Hidden Value of Excellent Customer Service

Pretty striking numbers, aren’t they? The reality of customer service is this: There’s a danger of falling into a trap where customer service representatives view each interaction as only a task that needs to be completed. At Distinguished, we believe in treating each customer interaction as a chance to strengthen our relationship. 

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Hotel Franchise Requirements 101

Hotel franchisees spend countless hours considering the perfect location for their new business, but often neglect to take that same consideration when insurance enters the picture. But franchise agreements can be complicated, often requiring certain coverage enhancements beyond simple limit requirements. That’s where a limited-service hotel umbrella policy comes in handy.

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Are Your Clients Covered for a Hotel Security Breach?

Hyatt reported earlier this year that the hotel chain suffered a massive data breach that affected about 250 of their hotels in 50 countries over the course of almost four months. Ouch. This Reuters article shows that this type of incident is becoming all too common in the hospitality industry, with Hilton Worldwide Holdings Inc.,…

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Top 4 Market Insights from A Sales Guru

Our sales team serves as a valuable resource to the rest of our company, providing strategic insights from the field and news on industry trends. This is certainly the case with Brian McAlpine, an Associate Vice President, Regional Sales Manager, now in his 11th year with Distinguished. To stay on top of—and ahead of—changing market…

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Introducing Distinguished Cellars

We’re excited to launch a new event series this year called Distinguished Cellars. What might a national insurance program manager have to do with a wine cellar? Well, nothing. Other than the fact that we appreciate and enjoy great food, wine, and reverie. It all started when Distinguished Group CEO Jeremy Hitzig, a wine enthusiast,…

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