Posts Tagged ‘hospitality’
From the Claim Files: General Liability and Umbrella Insurance
From the Claim Files: Umbrellas; Coverage for the Unexpected Claim
Charging Employees for a Case of the Dropsies? A South Carolina Restaurant’s New Policy is Now a Federal Case!
Have you ever cringed, (or if you’re into shadenfreuda, clapped) when you hear that big “crash” coming from the kitchen at restaurant? Now imagine the dishwasher, server or busser, often already making minimum wage, being charged for the broken dishes. Double cringe. A South Carolina restaurant is being sued for charging it’s employees from broken…
Read MoreFrom the Claim Files: Umbrella Coverage for the Unexpected Claim
A Boutique Cereal Restaurant Comes to Times Square
Times Square: The once seedy hub of adult entertainment in midtown is hardly recognizable as tourists make their way to a plethora of box chain clothing stores and restaurants. The newest addition: a niche self-branded restaurant to boost the sales of cereal for Kellogg’s — welcome, Kellogg’s NYC.
Read MoreRisk Management: Keeping Hotel Guests Safe
The Erin Andrews case made headline news when a jury awarded the ESPN sportscaster $55 million in a lawsuit filed against the hotel as a result of its failure to reasonably safeguard her privacy and safety. This and other events are reminders to hotel owners and operators of their obligation to ensure the safety, security…
Read MoreManaging Risk: Employee Training
Earlier this year, sportscaster Erin Andrews was awarded $55 million in a civil suit filed after she was secretly videotaped in her hotel room by Michael Davis Barrett. Hotel staff told Barrett which room Andrews was staying in and gave him a room next to her, jeopardizing her privacy and safety. While the jury said…
Read MoreThe Increasing Influence Millennials Have on the Hotel Industry
If you have read any English-speaking periodical in the past year, you’ve surely caught mention of millennials and how they are changing the way we do business. We had a thing or two to say on the matter ourselves. Beyond the implications for the world of insurance, however, we continue to be intrigued by the…
Read MoreEarth Month Spotlight: Hotels & Resorts
In celebration of Earth Day, we are dedicating the month of April to sustainability awareness in the industries we touch. Each week, we are going to take a look at how businesses are making a positive impact on the environment through both design and human behaviors, starting with the hotel and resort industry.
Read MoreAnother Reason to Double-Check Hotel Guest IDs
When it comes to hotel management, the devil is often in the details. We saw confirmation of this in February, when a Pennsylvania man sued a Ritz-Carlton hotel after a room mix-up led to a molestation charge involving a 9-year-old girl.
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