Posts Tagged ‘employee training’
Part II: Building a Great Sales Team: Sales Training Vendors, Approaches
In a previous article on developing a new agent sales training program, we provided an overview of the benefits of training and what makes a successful program. Here we take a high-level view on the various sales training vendors and many of the approaches available for the insurance industry. While on-site training and workshops are…
Read MoreDeveloping a New Insurance Agent Training Plan
You may be planning to boost your sales force or replace an agent/producer who has left the firm. Giving the new kid on your block an opportunity for success involves having an effective new insurance agent training plan in place. After all, it’s your producers who are ideal ambassadors for your products and services and…
Read MoreVirtual Reality Customer Service Training
How cool is this? Some hotels are using Virtual Reality to train employees and wow investors. That’s right. Those goofy headsets aren’t just for gamers anymore. Simulating actual customer interactions and reactions as means of coaching employees through the customer service process is a hot new technology that well surely see more of in the…
Read MoreManaging Risk: Preventing Child Abuse
Sometimes parents feel like they need a vacation when they’re on vacation. It’s true. The packed itineraries, disrupted routines, and lack of alone time can be exhausting. Which is why over 18 percent of U.S. hotels and resorts now offer classes, camps, and activities just for kids. It’s great. But these new offerings also introduce…
Read MoreManaging Risk: Employee Training
Earlier this year, sportscaster Erin Andrews was awarded $55 million in a civil suit filed after she was secretly videotaped in her hotel room by Michael Davis Barrett. Hotel staff told Barrett which room Andrews was staying in and gave him a room next to her, jeopardizing her privacy and safety. While the jury said…
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