What Zika Means For You

By Distinguished | February 17, 2016

If you’ve been following headlines, you’ve seen warnings about the new global health crisis of 2016: the Zika virus. The World Health Organization declared the Zika outbreak a global health emergency after evidence was found linking the virus to microcephaly, a devastating birth defect that causes abnormally small heads and reduced brain development.

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The Not-So-Hidden Value of Excellent Customer Service

By Distinguished | February 12, 2016

Pretty striking numbers, aren’t they? The reality of customer service is this: There’s a danger of falling into a trap where customer service representatives view each interaction as only a task that needs to be completed. At Distinguished, we believe in treating each customer interaction as a chance to strengthen our relationship. 

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