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Risk Insight

Migration Season: Tips for Snowbirds

You may overhear murmurs of it in line at the post office, pharmacy, or coffee stand. “Oh yes, just filling out my change-of-address form; I’ll be heading to Florida soon.” OR: “Bob and I are going to be closing up the house for winter and heading to Scottsdale in a few weeks.” AND: “I’ve got…

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From the Claim Files: Crisis Response and Legionella

The Claim: Three victims contracted legionnaires disease after a stay at a 62 room resort in North Carolina. Even before testing confirmed that the bacteria that causes legionnaires disease, legionella, was present in the hotel’s hot tub, the story was reported to the CDC, several news channels, and other media outlets.

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From the Claim Files: Backup of Sewer and Drain

The Claim: It’s a hot summer morning, and you wake up with the feeling that something is not right. In fact, you don’t just think it… you smell it. It’s awful! And as you open the door to the basement, your suspicions are confirmed when you see all of your boxes, bins, and treasures floating…

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The Hidden Risk of Fifteen-Passenger Vans

Fifteen-passenger vans, like the ones hotels have used for years to shuttle guests around, are more likely to be involved in a single-vehicle rollover accident than any other type of vehicle. According to a study conducted by the National Highway Traffic Safety Administration (NHTSA), these vans are more than twice as likely to roll over…

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Temperatures Rising: Precautions Needed for Hotel Employees and Guests

At the start of summer the Occupational Safety and Health Administration (OSHA) reinforced the need for businesses and establishments – including hotels – to take extra measures to prevent heat stroke and other related illnesses among employees. According to the U.S. Department of Labor, in 2014 alone 2,630 workers suffered from heat illness and 18…

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From the Claim Files: General Liability and Umbrella Insurance

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From the Claim Files: Umbrellas; Coverage for the Unexpected Claim

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Slips, Trips, and Falls – Oh My!

It’s a city street, but you’ve got to maintain the sidewalk. Attention small building owners in New York: You know those mythical holiday shoppers who get all their present-buying done well in advance of Thanksgiving and have a stress-free lead-up to the holidays? … Well, let’s apply that same logic to something that isn’t a…

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From the Claim Files: Directors and Officers Claim

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To Lift or Not to Lift? A New Dilemma for Your Resort’s Pool

When a hotel guest wants to unwind after a long day of meetings, a few laps in the pool is often the perfect place to retreat. However, this isn’t always an option for guests with disabilities. It’s worth evaluating your pool’s accessibility — as well as your company’s risk factors for litigation and its current…

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