Dear Distinguished Programs Broker Community Member,
With all the focus given to the fast-changing effects of COVID-19 on businesses and communities, we want to provide an update to all our broker partners.
We would like to start by giving our sincere thanks to everyone who is working on the front line to contain Covid-19 and those that support them. Our thoughts and well wishes go out to all who are affected in the many ways this is touching all of us. We hope this message finds you and your families healthy and safe.
We are fully operational and here to serve you. Our business continuity plans worked seamlessly and are active, so you can remain confident that our ability to provide Distinguished products and services is uninterrupted. Productivity has not been impacted and our full team – sales executives, account executives, and underwriters – are all available to talk with you and discuss how we can meet your needs.
Work environment. At this time, our employees have been asked to work remotely through the end of the year, and perhaps longer as the situation requires. This is not a major change for us. We have always worked in a highly distributed fashion, with many remote employees, as part of our normal operations. The transition to full work at home was smooth as a result. Our teams are in frequent contact with each other and with customers.
Account support. Our account management team remains ready to support you. Please do not hesitate to contact us at 888-355-4626 or [email protected].
Safety, for all the communities with which we interact, is a primary focus of ours. We will continue to operate in a fashion that helps promote that for all of us. We appreciate the opportunity to work with you and thank you for your continued partnership.
Best regards,
Your Distinguished Programs Team
