Resort Insurance

Our resort hotel insurance offers these key advantages:

• Ability to underwrite a wide variety of amenities and activities
• Broad coverage with few restrictions or limitations
• Robust high-limits allow you to sleep at night 
• Can schedule high-limit Marina Operators Legal and Protection & Indemnity underlying policies
• Coverage tailored to risk

Our resort insurance covers: 

• Umbrella limits up to $150M
• Broad follow-form coverage

Resort Insurance Eligibility

State Availability:

• Available in all 50 states

Resorts with:

• Multiple Amenities
• Marinas
• Watercraft Activities
• Waterslides
• Golf Courses
• Equestrian 

Download Distinguished Hospitality Umbrella Application

Submit completed application to your sales executive 

SUBMISSION REQUIREMENTS

• Completed application
• 5-10 Years currently valued underlying first-dollar loss runs for all lines of coverage to be scheduled (other than EL)
• Details about any large losses or MARSHA losses
• SOV including Fire/Life-Safety information unless application is fully completed
• Underlying quotes for all lines of scheduled coverage
• Amenities Supplemental Application if there are any resort/casino type amenities included
• Include additional locations using the Location Supplemental Application

High-limit Umbrella hotel insurance for the hospitality industry is a critical component of a robust risk management program for luxury full-service hotels and resorts. Protecting the organization’s balance sheet and brand reputation in today’s litigious environment requires layers of protection that go way beyond what underlying, primary Liability policies or a low-limit Umbrella policy provides. Typical premises injuries at hotels involve the following: slips, trips, and falls; swimming pool accidents; assault and battery; food poisoning; and burns; among others.

More recently, we have seen catastrophic incidents such as the October 2017 active shooting event that took place at a Las Vegas hotel in which 58 concertgoers were killed and more than 500 were injured. Lawsuits were filed alleging the hotel was responsible for the victims’ “deaths, injuries, and emotional distress” resulting from the attack. The plaintiffs argue that the hotel didn’t have sufficient security policies and staff training in place.

Other incidents that have resulted in lawsuits against hotel properties over the last several years include the following:

• Last summer, four individuals sued a resort in the Northeast claiming they were diagnosed with Legionnaire’s disease after their stay at the establishment. The women are among 19 people who contracted the disease in the area. The lawsuits allege the hotel’s spas and water system carried water infected by Legionella bacteria. The plaintiffs claim that the hotel, along with two other parties, were negligent in their maintenance and inspection of their facilities, allegedly enabling Legionella bacteria to grow in the water. The lawsuits also allege that contracts between the plaintiffs and the resort’s management company, which ensured guests would be safe during their stay, were violated by the presence of the bacteria. State health officials identified a cluster of Legionnaire’s disease cases with test results at the resort showing elevated levels of Legionella in the hot tub, water heater, outdoor shower hose, and the sinks and shower heads in three guest rooms.
• A man was awarded $ 5 million after he suffered permanent spinal damage from an elevator malfunction at a luxury hotel. In another incident, a woman received a multi-million-dollar settlement after an elevator closed on her arm causing severe nerve damage. The case was settled with the hotel before it went to court. A third case involved a two-year-old boy who was critically injured after falling through the elevator shaft at a five-star hotel. The boy apparently started playing with the elevator’s buttons; the elevator rose and then stopped, leaving a 10-inch gap between the elevator and shaft. The toddler slipped through the gap and fell about 30 feet to the basement, suffering serious head injuries. Litigation is ongoing. 
• A woman sued a hotel and its parent company for $100 million last year claiming one of its employees secretly recorded her while she was naked in the shower and tried to blackmail her after posting the video to more than a dozen pornographic websites. In the suit, the woman and her attorney said they have since learned of others who were filmed in the hotel room and became aware of the recordings in a similar way. This incident garnered national exposure and negative publicity for the parent company.
• A $4.1 million settlement was reached with a teenager who suffered a closed head trauma and a facial laceration from a boating accident at a resort hotel in Florida.

Without the proper Umbrella policy and appropriate limits secured, a hotel’s exposure is tremendous. Not only is there a gap in coverage to respond to potentially large settlements and judgments, the damage to a hotel’s reputation is incalculable. With the right high-limit Hospitality resort insurance Umbrella coverage, you’re able to provide your insureds with a sound asset-protection solution in addition to crisis response services to help them manage the event and mitigate reputational damage.