Claims
We ensure fair claims settlement through clear communication, loss control information, quick response times, and accurate loss reserving to help you and your clients avoid losses.
Report a Claim:
We Are Committed to:
- Fair claims settlement
- Clear communication among all parties in a loss
- Loss control information - we help you and your clients avoid losses by sharing industry-specific risk trends and best risk management practices.
- Speedy response - all claims are reviewed within 24 hours
- Accurate loss reserving
How We manage Claims
We focus on resolving complex claims issues by quickly intervening as your advocate to achieve the best possible outcomes for you. We also regularly monitor claims activity, including reviewing carrier loss runs and status reports.
Claim Status
Within 24 hours of reporting a claim, you will receive an acknowledgement that includes the name and contact information for the adjuster and the claim number.
If you do not have the claim adjuster's information, email DPGClaims@distinguished.com.
Include the following in your email:
- Insured name
- Date of loss
- Claim number
- Your name and contact information
If you are not the Broker of Record on this account, please include a Broker of Record letter.
Request a Loss Run
You can request a loss run by emailing DPGClaims@distinguished.com.
Include the following in your email:
- Insured name
- Policy number and line of business
- Your name and contact information
- Insured city, state and zip code
- Policy period
If you are not the Broker of Record on this account, please include a Broker of Record letter.