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Hospitality & Restaurants

Another Reason to Double-Check Hotel Guest IDs

When it comes to hotel management, the devil is often in the details. We saw confirmation of this in February, when a Pennsylvania man sued a Ritz-Carlton hotel after a room mix-up led to a molestation charge involving a 9-year-old girl.

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IBA Checks In With Distinguished’s COO

As markets continue to grow, largely due to the rebounding economy and increase in construction nationwide, the need for risk-management specialists and professionals becomes even more necessary. Carla Vel, Distinguished Programs’ President and Chief Operating Officer, sat down with Insurance Business America

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Managing Risk: Fitness Centers

Many of us have been there: We start a new diet and fitness regimen, and everything goes great…until we have to travel. And then we fall off the wagon. To prevent this wellness detour, guests increasingly are requesting fitness rooms and healthier menu options, and the hotel industry has been responding. The AP reports that…

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Insurers Addressing Impact of Extreme Weather

The issue of climate change is one on which the insurance industry is strongly focusing, particularly in the light of the severe weather that has devastated communities throughout the United States over the last several years. 2015 alone included 10 weather and climate disaster events across the U.S. that each exceeded $1 billion in damages….

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What Zika Means For You

If you’ve been following headlines, you’ve seen warnings about the new global health crisis of 2016: the Zika virus. The World Health Organization declared the Zika outbreak a global health emergency after evidence was found linking the virus to microcephaly, a devastating birth defect that causes abnormally small heads and reduced brain development.

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Hotel Franchise Requirements 101

Hotel franchisees spend countless hours considering the perfect location for their new business, but often neglect to take that same consideration when insurance enters the picture. But franchise agreements can be complicated, often requiring certain coverage enhancements beyond simple limit requirements. That’s where a limited-service hotel umbrella policy comes in handy.

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Are Your Clients Covered for a Hotel Security Breach?

Hyatt reported earlier this year that the hotel chain suffered a massive data breach that affected about 250 of their hotels in 50 countries over the course of almost four months. Ouch. This Reuters article shows that this type of incident is becoming all too common in the hospitality industry, with Hilton Worldwide Holdings Inc.,…

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The Most Unwelcome Hotel Guests

Imagine traveling to New York City for a special New Year’s weekend and finding the worst kind of unexpected guest in your hotel room. This couple did. And the hotel they stayed in is likely to pay for it, big-time. [Editor’s note: Watch the video at your own risk.]

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How to Reduce Your Environmental Footprint 2016

News in the sustainability world: New York City’s most famed hotels are pledging to get greener. By doing so, these hotel owners have agreed to cut greenhouse gases from their buildings by 30 percent or more in the next decade. As New York mayor Bill de Blasio said, if Manhattan’s most iconic hotels can significantly…

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2016: The Year of Cybersecurity?

As we think about trends for 2016—particularly those that technology will bring—there’s lots to be excited about: artificial intelligence and robotics replacing repetitive tasks, drones making deliveries, augmented-reality headsets enhancing our ability to visualize, along with several other trends mentioned in this recent BBC article. But, as technology guides us deeper into our mobile phones and…

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