Post Topic

Hospitality & Restaurants

Hotel Cybersecurity Best Practices

In 2018, after detecting suspicious activity in the reservation database of a Marriott hotel company, security investigators discovered two forms of malware. Hackers had used one program to access the hotel computer system and another to surf its memory for valuable data. The massive security breach stole private information like passport numbers and credit cards…

Read More...

A Closer Look… Ghost Kitchens Package

Ghost kitchens, also known as “cloud” or “virtual kitchens,” are cooking facilities chefs and restauranteurs can lease. There are no dining rooms, seats, tables, waiters, hosts/hostesses, cashiers, or patrons. As one publication described them, ghost kitchens are sort of the “We Work” for chefs. In essence, they are physical spaces for operators to create off-premises…

Read More...

A Closer Look… Hotel Primary Program

Distinguished has been in the hotel insurance business a long time, protecting more than one million of the nation’s hotel rooms with our Umbrella Program. Over the years, we’ve added General Liability (GL), Commercial Auto, and Cyber Liability to our product lines to address and respond to the various exposures hotels face. Now Property insurance…

Read More...

Cyber Rates Are Going Up, but Purchasing Coverage Is More Important Than Ever

While many of the cyberattacks that get press are against high-profile entities or organizations, all types and sizes of business, including hotels and restaurants, are vulnerable to the sophisticated methods utilized by today’s cybercriminals – from phishing to ransomware and scareware tactics. Additionally, cybercriminals have upped their game with attacks rising consistently over the last…

Read More...

Surge in Hotel Bookings this Fall comes with Risks

If COVID-19 has taught us anything, it’s that being inside with lots of people is an easy way for viruses to spread. Hotels should take note of this, since according to the latest data from Tripadvisor, this fall is supposed to be the busiest season for hotels all across the country. And since fall is…

Read More...

Be Cyber Smart! Tips from Cybersecurity Awareness Month

You visit Facebook and type in your password. Red letters tell you your information is not recognized. You attempt to reset your password but notice your account has a new and unfamiliar email address. It dawns on you all at once: your account has been hacked.

Read More...

Robot Waiters During the Labor Shortage

He glides up to your table carrying four trays of food, beaming an emoji-like grin — and he’s fast, often reacting within a fraction of a second. Meet Matradee, a robot waiter created by Richtech Robotics, and he’s what many restaurants need right now. In a time when restaurant labor is scarce these robots are…

Read More...

A Closer Look…Restaurants Edition

The restaurant sector, no doubt, has been through a lot in the last 18 months. But recent statistics show that through July 2021 the industry has had steady growth each month since February, with sales volume reaching close to pre-pandemic levels. Although it’s still unclear how the delta variant will impact the industry, we’ve seen…

Read More...

Planes, Trains, and Automobiles: An Update in Business Travel

If you’ve been to any major airport this summer, you might have experienced crowds and long lines. The rise in the number of flyers to pre-pandemic levels has taken the airline industry by surprise, with some air carriers unprepared to handle their routine flights due to labor shortages (after laying off about 90,000 full-time workers…

Read More...

The Devil’s in the Details: Performing a Deep Dive into Client Contractual Agreements

Our mutual clients, whether they are community associations or in the habitational or hospitality industries, have multiple contractual agreements with third-party suppliers and vendors of various services. Each agreement contains provisions on who is responsible for what and by when, insurance requirements, and ultimate liability in the event of a loss, among other issues. It’s…

Read More...