Distinguished Blog - Insurance Made Easy

Market insights and industry news.

Safety First: Ways to Protect Hotel Guests and Property

Many fancy hotels boast swanky features like Michelin-starred restaurants or penthouse suites with skyline views — yet none of that matters if hotel guests don’t feel safe. Especially in the era of COVID-19, guests value their safety and security when venturing out from the shelter of their homes to stay in hotels.

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The Importance of Customer Service in the Insurance Industry

Creating a positive customer experience is more than just making sure consumers receive the products and services they requested in a timely manner. It’s about creating meaningful touchpoints throughout a transaction that help champion your organization and brand and grow your business through customer loyalty. It’s also about minimizing friction so that interactions with an…

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The Value of an Insurance Sales Training Program

Whether you’re hiring new producers for your agency or looking to up your sales game with your existing team, providing comprehensive and regular sales training will support your efforts. Even the most seasoned producers and client service reps will find valuable sales techniques to use in their approach in gaining new customers and retaining clients.

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The Rising Demand for Bilingual Insurance Agents

With about a quarter of all U.S. homes primarily speaking languages other than English, and at least 350 languages spoken in homes nationwide, companies today are looking to increase their bilingual resources. Razumjeti? Ymmartaa? Comprende?

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A Look Inside: Risk Retention vs. Risk Purchasing

Alternative risk mechanisms are available to help businesses address and manage their risks. This includes setting up risk retention groups (RRGs) and risk-purchasing groups (RPGs), which are often mistaken for being the same thing. While there are similarities between the two – both require members to be homogeneous and both provide liability insurance under the…

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